HSER 4003 Case Management
An introduction to the knowledge and skills required to coordinate services and support for individuals and families in need. The course emphasizes the principles of client-centered care, ethical practice, and effective communication while addressing the unique challenges faced by diverse populations. Key topics include client assessment, service planning, resource coordination, advocacy, and crisis intervention. Students will learn to develop individualized care plans, connect clients with community resources, and evaluate outcomes as they gain practical experience in managing cases while maintaining professionalism and cultural sensitivity.